Cloud Specialist

Cloud Specialist

About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We deliver full-service IT department solutions including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. Our collaborative approach ensures we deliver tailored technology solutions that align with our clients’ business goals.

Position Overview: We’re looking for a talented and driven Microsoft 365 Cloud Services Engineer to join our team. In this role, you’ll lead the deployment, configuration, and ongoing management of Microsoft 365 environments. You’ll work closely with clients and internal teams to deliver secure, scalable, and efficient cloud solutions that make a real impact.

Qualifications & Requirements:
As with everyone that is employed at QualityIP you must be able to multi-task, like working on a variety of issues and be able to clearly explain complex issues to anyone- regardless of their level of computer expertise.  The willingness to follow procedure and to fully document efforts is a must.

Key Responsibilities:

• Design, implement, and manage Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune.


• Configure and maintain security and compliance features such as Conditional Access, DLP, and MFA.


• Configure and maintain Azure infrastructure, such as Windows Servers, networking, and storage accounts.


• Provide Tier 2/3 support for Microsoft 365-related issues.


• Collaborate with clients and internal teams to assess needs and deliver tailored solutions.


• Document configurations, procedures, and best practices.


• Stay current with Microsoft 365 updates and industry trends.
  
  

Qualifications:

• 2+ years of experience with Microsoft 365 administration and support.


• Strong understanding of Entra ID (Azure Active Directory), Exchange Online, and Microsoft Endpoint Manager.


• Experience with PowerShell scripting for automation and management.


• Microsoft certifications (e.g., MS-102, AZ-104, or equivalent) preferred.


• Excellent communication and troubleshooting skills.


• Ability to work independently and as part of a team.
  
  

Benefits:

• Competitive salary with a year-end bonus based on productivity.


• Medical Mutual health insurance with HSA & ancillary benefits.


• John Hancock Retirement Account - Simple IRA with 3% company match.


• Flexible schedule.


• Paid Time Off.


• Training reimbursement - 100% company-paid course materials and testing fees.


• Free company apparel.

Cultural Fit: We’re a family-owned business that values accountability, professionalism, and personal growth. At QualityIP, your voice matters. If you thrive in a high-profile, fast-paced team environment and enjoy solving complex challenges, we’d love to meet you.