Club Ambassador

The Club Ambassador will serve as the primary ambassador for our car wash company within a designated region. The primary focus of this role is to actively seek out and establish new client partnerships, while maintaining and nurturing existing business relationships. Reporting to the Membership Director, the Club Ambassador will be responsible for driving regional sales growth through direct outreach, networking, and providing exceptional service to current partners. This role will require frequent travel to visit clients, attend meetings, and ensure the car wash company’s services are well-represented in the community. 

Responsibilities/Duties 

• Identify and target new business opportunities by prospecting, cold calling, and building a pipeline of potential clients across the designated region. 
• Build and maintain strong, long-lasting relationships with current clients to ensure repeat business and satisfaction. 
• Serve as the face of the car wash company in the field, promoting our services and brand in a professional, engaging manner. 
• Work closely with the Membership Director to meet sales targets and implement strategies to grow the client base and expand partnerships. 
• Present and sell car wash memberships and services to local businesses, commercial fleets, and other potential partners, aligning with customer needs and company offerings. 
• Actively follow up on sales leads, providing regular updates and maintaining records of interactions and progress. 
• Develop tailored sales pitches and presentations to suit the unique needs of each prospect, ensuring high conversion rates. 
• Ensure the implementation of service agreements and facilitate smooth onboarding for new clients. 
• Collaborate with internal teams to ensure the seamless execution of new partnerships, coordinating with other departments to resolve issues as they arise. 
• Attend industry events, conferences, and networking functions to expand the company’s presence and foster relationships. 
• Provide regular reports and updates on regional sales performance, forecasting, and business development activities to the Membership Director. 

Knowledge, Skills, Abilities, and Other Characteristics 

• Exceptional verbal and written communication skills, with the ability to effectively present to clients and build rapport. 
• Strong networking and relationship-building skills, with a proven track record of successful partnerships. 
• Ability to handle objections and negotiate effectively to close sales. 
• Highly self-motivated and results-driven, with the ability to work independently while managing multiple accounts. 
• Proficiency in CRM software and other sales tools to track leads and manage client relationships. 
• Excellent organizational skills, with the ability to prioritize tasks and manage time effectively while traveling frequently. 
• Comfortable with cold calling, face-to-face meetings, and representing the company at all times. 
• A passion for customer service and an understanding of the importance of maintaining high-quality relationships. 
• Ability to travel frequently within the designated region and adapt to various environments and customer needs. 

Work Environment and Conditions 

• Physical requirements: Ability to sit, stand, and move for prolonged periods, and the ability to lift up to 20 pounds. 
• Work Conditions: Frequent travel within the region, requiring time on the road and in client meetings. The role may involve some outdoor work when representing the company at events or on-site visits. 

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