Cluster Director of Revenue

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotels Overview:

Discover the wonder of Washington, D.C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital.

Opening in 2026 and located in the heart of the city, just steps from the French Quarter, the Superdome, and the Riverwalk, Fairmont New Orleans blends contemporary elegance with the soulful spirit of the Crescent City. A registered historic hotel with 250 guest rooms and suites, celebrated dining, a rooftop bar, spa, and distinctive event venues, Fairmont New Orleans offers guests an immersive New Orleans experience where culture, history, and hospitality meet.

Reporting Directly to the Regional Director, Sales & Marketing, the Director of Revenue is accountable for maximizing revenues for Fairmont Washington D.C, Georgetown and Fairmont New Orleans across rooms, F&B outlets, meetings and events, spa etc. 

• Lead strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotels.
• Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Create short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
• Participate in the annual budget process and produces long term projections, as required.
• Actively participate in ownership conversations and presentations.
• Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
• Chair and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
• Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
• Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
• Direct and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels.
• Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
• Together with the Marketing team, manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements.
• System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
• Oversee content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
• Oversee relationship with GRC and Distribution services teams.
• Maintain relationships with local market competitors to keep informed of trends and news.
• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

• Bachelor’s degree in Hotel Management, Accounting, Finance or Mathematics is preferred.
• 5+ years successful experience in luxury hotel revenue management. Demonstrated record of high performance and success in previous roles.
• Pre-opening and multi-property experience strongly preferred.
• Experience with Ideas G3 RMS, Opera PMS, Passkey, and Opera Sales and Event Management preferred
• Proven experience successfully navigating large organizations and driving progress with support teams to achieve property goals.
• Proven successful experience working with and presenting to ownership groups.
• Proven successful experience leading through an ambiguous environment and proactively and independently building new programs.
• Excellent communication and interpersonal skills; both verbal and written.
• Ability to complete work within given deadlines
• Strong analytical mindset; can gather, interpret, and leverage data for strategic decision-making.

Visa Requirements: Must provide proof of current eligibility to work in the United States of America

Your team and working environment:

•  If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at Fairmont Washington D.C., Georgetown and Fairmont New Orleans.

What’s in it for you:

• Competitive Salary
• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor hotels worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities                                                                                                

Rate of Pay: $130,000- $160,000 per annum

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.