CMA/LPN Family Medicine

Requirements

• One to two years’ experience in a clinic or hospital setting is preferred.


• Basic Life Support (BLS) certification required or able to complete immediately after hire.


• CMA- Certification through AAMA, CCMA, AMT (registered), ARMA, or NCMA is required within three months of hire.


• LPN- Must be a graduate of an accredited nursing school with completed licensure requirements of the State of WI for an LPN.


• Knowledge of basic office procedures, equipment, and computer systems preferred


• Familiarization with medical terminology


• Phlebotomy experience preferred.

Work Hours

We are seeking a full-time (36 hours/week) CMA/LPN to work four weekdays 7:30am - 5:00pm in our Family Medicine Clinic, includes one late night/week.

Job Summary

The CMA or LPN will assist with various patient duties including; assessing patient needs, answering questions, providing patient care; rooming patients, taking vitals and histories, giving injections, assisting with phone triage under the direct supervision of a RN or provider, assisting with procedures, administering medications, patient education and other duties as assigned.

Essential Job Functions & Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Performs reception, scheduling, and admitting functions in the Clinic.


2. Utilizes on-line scheduling system to schedule patients for follow-up appointments in the Clinic.


3. Makes necessary contacts to schedule patients for follow-up tests, procedures, or appointments in other departments and/or other health care facilities.


4. Produces and completes demographic information forms, patient history forms, and billing forms as appropriate for each physician/provider.


5. Performs outpatient registration for clinic patients who are being referred for diagnostic studies on the day of their clinic visit. This would include entering data into billing system, producing out-patient registration form(s), charge labels, name band, etc.


6. Enters patient charges into the billing system.


7. Assists with obtaining necessary signatures on appropriate admissions and/or consents for treatments.


8. Assists Patient Financial Services department to insure prior authorization requirements are met for upcoming procedures as appropriate.


9. Screens telephone calls related to patient care and evaluates according to the protocols set forth by the provider. Discusses with the provider when indicated.


10. Assumes primary responsibility for providing patient teaching / instruction for their follow-up appointments and diagnostic studies, etc.


11. Provides patients with documentation and ensures patients understand the preparation protocols they are to follow for any upcoming procedures.


12. Adheres to Southwest Health’s value-based behavior standards.


13. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.


14. Performs other duties and responsibilities as requested or required.