CMIS / CRM Consultant

Leidos has an opening for an On-Call CMIS/CRM Business Systems Analyst Consultant supporting DCPDS, a large suite of HR systems serving the DoD civilian workforce. This position is 100% remote (must be in the San Antonio, Texas area) and provides part-time consulting support focused on business systems analysis, requirements support, operational continuity, and subject matter expertise for CMIS/CRM-related processes and functionality.

The consultant will serve as a knowledgeable resource for the program team by helping analyze system behavior, clarify business and technical requirements, support issue resolution, and provide insight into legacy CMIS/CRM functionality and interfaces. This role is not intended for hands-on software development or coding activities. Instead, the consultant will work closely with functional analysts, developers, testers, and stakeholders to help ensure business needs are properly understood and system impacts are accurately evaluated.

The position is expected to be less than 12 hours per week as a Consulting Employee with no benefits.

Primary Responsibilities:

• Participate in CMIS/CRM functional, operational, and system support discussions

• Analyze business processes and system functionality to support issue resolution

• Provide subject matter expertise on CMIS/CRM workflows, interfaces, and business rules

• Coordinate with business and technical teams to clarify requirements, system impacts, and operational needs

• Review defects, change requests, and system impacts

• Support testing, validation, and operational support activities

• Assist with documentation and knowledge transfer efforts

Day-to-day activities may include:

• Answering questions related to CMIS/CRM functionality and expected system behavior

• Reviewing tickets or defects to identify business impacts

• Explaining legacy workflows and system dependencies

• Assisting teams in evaluating proposed system changes

• Supporting meetings with stakeholders and program teams

Basic Qualifications:

• Bachelor’s degree and 8+ years of relevant experience, or additional experience in lieu of degree

• Experience supporting business systems analysis or operational support activities for enterprise applications

• Prior experience supporting CMIS/CRM systems or similar data warehouse platforms

• Demonstrated knowledge of DCPDS or comparable federal HR/payroll systems environments

• Strong analytical and problem-solving skills

• Ability to communicate technical concepts effectively with both technical and non-technical personnel

• Experience participating in technical discussions, issue resolution, and operational support activities

• U.S. Citizenship required

• Ability to obtain and maintain required government security clearance, if needed

Preferred Qualifications:

• Previous experience supporting the DCPDS program

• Prior experience as a CMIS/CRM developer, analyst, or technical lead

• Familiarity with DoD civilian HR systems and business processes

• Experience supporting legacy systems modernization or sustainment efforts

• Knowledge of federal IT operational environments and change management processes

• Strong documentation and knowledge transfer skills

• Experience working in remote or distributed team environments

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Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.