CNA Home Care Field Coordinator St Charles Co+

Description

AW Health Care is seeking a dedicated and proactive CNA Home Care Field Care Coordinator (FCC) to join our team. In this role, you will work closely with the Case Manager to ensure the well-being of our clients, both Medicaid and Private Duty, while supporting caregivers and families. You will assist in a variety of tasks, including assessments, care plan creation, training, and documentation. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to manage multiple tasks effectively. The territory for this FCC is St Charles, Lincoln, Warren, and West St Louis counties. 

Full Time Schedule: Monday - Friday, 7:00AM - 5:00PM (flexes), and every third weekend required.

Full time Pay and Perks*

• Medical
• Dental
• Vision (Paid for by Company)
• Matching 401K
• Generous PTO
• 6 Paid Holidays
• Weekly Pay
• Mileage Reimbursement
• Supportive Staff
• Education Assistance Program: L1MA, Insulin Certification

FCC Responsibilities:

• Assist Case Manager: Oversee and support community clients (Medicaid and PD) to ensure high-quality care and services.
• Perform Initial Assessment Intakes: Assist in gathering relevant information during client intakes and contribute to the creation of Care Plans/ISPs.
• Conduct Supervisory Visits: Assist with supervisory visits, meet and greets, on-the-job training (OJT), and client re-assessments.
• Oversee New Hires and Cases: Provide oversight and guidance for new hires and new home care cases to ensure smooth integration and support.
• Ensure Timely Documentation: Complete all required documentation within a 48-hour timeframe to ensure compliance and accuracy.
• Community Engagement: Participate in local community events and presentations to promote services and raise awareness.
• Develop Relationships: Build strong, trusting relationships with caregivers and families to ensure ongoing support and satisfaction.
• On-Call Shifts: Participate in a rotating on-call schedule to address urgent client staffing needs.
• Caregiver Education: Provide training for current caregivers on new skills and tasks to improve client care.
• Assist Case Manager with Administrative Tasks: Support Case Managers in handling administrative tasks and ensuring smooth operations.
• Caregiver Retention: Assist with caregiver retention efforts, including regular check-ins and team development to ensure a positive and supportive work      environment.
• Review and Address Issues: Regularly check in with Case Manager to review and resolve any concerns regarding care plans, clients, or caregivers.

Working Environment: Works within the agency offices and patient homes and independent living communities and will be required to travel between offices and client homes.

Requirements

• Must be at least 18 years of age.
• Must have current driver's license, your own reliable transportation and full coverage auto insurance.
• CNA Active Certification Required.
• Previous experience in healthcare or social services industry.
• Knowledge of Medicaid and Private Duty services.
• Must be able to read, write and document both physically and electronically, as well as follow directions.
• Must have strong background in administrative duties, some scheduling knowledge preferred and training experience.
• Ability to handle sensitive information and maintain confidentiality.
• Must be able to work with clients that have pets or smoke.
• Must be flexible with time and ability to adapt to changing priorities in the day.
• To excel in this role, it is essential to showcase a profound understanding of growth and development principles across the entire lifespan. Additionally, you should have the capacity to analyze client data, accurately interpret pertinent information, and discern their unique age-related needs. This knowledge will empower you to deliver the care required, aligning with the agency's established policies and procedures.

Physical Requirements:

• Ability to participate in physical activity.
• Ability to work for extended period of time while standing, walking, and being involved in physical activity.
• Ability to do extensive bending, lifting and standing on a regular basis.