Cna/Ma

Job Title: Medical Support Assistant

Department: Rural Health Clinic

Supervisor: Director of Clinic Operations

Status: Non-Exempt

Approved Date: 03/23/2023

Our Mission: To improve the health and well-being of the communities we serve demonstrating compassionate, patient-centered care.

Summary

The primary purpose of the Medical Support Assistant is to assist the nursing staff and medical providers by rooming patients, taking vital signs, verifying allergies, verifying medications, documenting in the Electronic Medical Record and other duties as needed in accordance with the philosophy, goals and objectives of Cozad Community Health System.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by employees assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist nursing staff and providers as directed and in accordance with Nebraska State Law for Certified Nursing Assistants and Medical Assistants.
• Room the patient and obtain vital signs, verify allergies and medications and document in EMR.
• Setting up and assisting with procedures in minor surgery.
• Ensures patient exam rooms are stocked, clean and orderly.
• Ensures minor surgery rooms are stocked, clean and orderly; regularly checks for outdated items.
• Cleans, packages, and sterilizes necessary supplies.
• Ensures the sample medication cabinet is clean and orderly. Regularly checks for outdated samples and disposes of outdates appropriately.
• Assist with opening and closing procedures.
• Accompany patients to x-ray and enter patient information in the x-ray processor and x-ray logbook.
• Enter patient information in the laboratory logbooks.
• Become proficient with the EMR used in the clinic and hospital.
• Transfer medical information to the patient chart. Scan information from transferred charts per the Evident Chart Prep Guide using the current Image Title guide.
• Complete patient visit worksheets.
• Accepts activities based on competence level and maintains competence and accountability for the delegated responsibility, activity, or task.
• Communicates with the nursing professional regarding competence, variations in care and data gathered.
• Attends staff meetings and other educational meetings as assigned by the Director.
• Collaborates with Medical Staff and other healthcare providers to coordinate medical and nursing management of patient care.
• Works with other departments to provide services and resources.
• Participates in training to stay current on Rural Health Clinic regulations.
• Provides quality healthcare services to all patients.
• Follows all HIPAA guidelines and promotes and ensures patient safety.
• Fulfills mission statement by performing job duties with a high level of customer service while contributing to a positive and professional environment.
• Special projects and other duties as assigned.

Supervisory Responsibilities

• No supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Ability to operate a motor vehicle and complete errands based on business needs.

Work Environment

• While performing the duties of this job, the employee regularly works in a medical clinic setting. 
• The noise level in the medical clinic environment is usually moderate.

Equal Employment Opportunity

Cozad Community Health System is committed to hiring and developing the most qualified employees from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Cozad Community Health System, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. 

Education and/or Experience

High school diploma or equivalent. Completion of an accredited Certified Nursing Assistant Course. Medical Assistant Diploma. Medical terminology and pharmaceutical knowledge. Working knowledge of Business Office practices. Computer experience in a healthcare setting preferred.

Licensure/Certification

• Current Certified Nursing Assistant in the State of Nebraska preferred
• Current Certified Medication Aide in the State of Nebraska required
• Basic Life Support (CPR)
• Advanced Cardiac Life Support (ACLS) preferred