POSITION: Coach Trainer
REPORTS TO: Studio Manager (with a dotted line to the National Education Manager)
BASED AT: FaceGym Studio
RESPONSIBLE FOR: Mentoring and developing studio talent, supporting brand exposure through events and educational initiatives
About FaceGym
FACEGYM is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face in our Studios, on face-gym.com and at home. We are based in central London, working across the UK & USA, with new markets to launch soon!
Role Overview
As a Coach Trainer, you’ll be at the heart of studio excellence-delivering exceptional facial workouts while mentoring your team and elevating the customer experience. You’ll collaborate closely with the Studio Manager and National Education Manager, playing a key role in team development, brand events, and training initiatives.
This dynamic position offers plenty of variety, a chance to grow your leadership skills, and exciting exposure to different areas of the business from education to marketing to partnerships.
What We’re Looking For
The Ideal Candidate:
- Fully qualified and confident in delivering all FaceGym workouts
- Passionate about people development and mentoring others
- A natural leader who lives and breathes the FaceGym values
- Flexible with working hours, including weekends and events outside standard times
- Comfortable traveling for events or temporary assignments as needed
Key Responsibilities
1. FaceGym Expert
- Continue performing world-class facial workouts and offering personalised homecare advice.
- Deliver a best-in-class customer experience that reflects our brand values and standards.
2. Studio Mentor
- Support the Studio Manager in training and mentoring team members.
- Lead by example, setting and upholding high standards in service, presentation, and professionalism.
- Act as a “Buddy” for new starters, helping with onboarding, post-Bootcamp support, and hands-on training.
3. Brand Champion
- Embody FaceGym values and help integrate them into daily studio life.
- Collaborate with Education and Marketing teams to promote new product and service launches.
- Share knowledge and create buzz in-studio to engage both the team and clients.
4. Events & Partnerships
- Support Master Trainers at events, pop-ups, and partnership activations across New York City.
- Participate in VIP experiences, influencer sessions, and content creation for social media.
- Assist in planning and hosting customer-facing brand events to drive awareness and loyalty.
5. Education & Standards
- Work alongside the National Training Manager on maintaining studio training standards.
- Deliver refresher training, skills assessments, and support ongoing team development.
Why Join FaceGym?
At FaceGym, we’re committed to supporting our team with the same high standards we bring to our clients. When you join us, you’ll have access to
- Competitive pay: including service commission, high-paying events, and generous customer tips
- Comprehensive medical, dental & vision insurance for individuals and families
- Paid time off for both full-time and part-time team members
- Employer-sponsored life insurance and 401K retirement plan
- Confidential employee assistance programs
- Exclusive discounts on workouts and products
- Exceptional training in advanced techniques and new technologies
- Clear pathways for career progression and internal promotion
- Access to FaceGym’s Employee Discount Program
THE HOME OF FACIAL FITNESS
Based on the notion of training the 40+ forgotten muscles in the face to deliver both instant and long-term sculpting, lifting, toning, and brightening results, FaceGym is the authority in facial workouts.
Established in 2014, we have worked out over 200,000 faces around the world alongside developing innovative skin-transforming tools and a multi-functional, results driven skincare line. With 11 global studio locations in London, Manchester, New York and Los Angeles plus a dedicated Digital Studio we’re here to help you workout anytime, anywhere.
So, what is a FaceGym workout? We combine a set of signature moves including knuckling, pinching, and whipping strokes to work out your facial muscles. These techniques, together with our own high-performance skincare and tools help to stimulate blood circulation, boost the lymphatic system, encourage collagen production, and increase cell renewal to deliver instantly visible results.
We take your results to the next level with our clinically proven skincare and collection of cutting-edge tools. Developed with a combination of clinical grade ingredients, powerful antioxidants, and bio-available trigger actives, our vegan and cruelty-free skincare puts your skin metabolism into gear to boost skin health from the inside out and give you ultimate skin confidence. Each ‘personal trainer in a bottle’ fits seamlessly into your everyday routine and pairs perfectly with our tools and devices so you can bring the professional results of the studio straight to your home.
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