Coaching & Program Manager

Company: Cogo Nation 

Location: Onsite – Coeur d’Alene, Idaho
 

EDUCATE – LOAN - INVEST

We get more of what we want by helping others get more of what they want.

THE OPPORTUNITY:

Cogo Nation operates at the intersection of real estate education, private lending, commercial development, and digital marketing. Our growing portfolio includes national brands such as Secured Investment Corp, Cogo Capital, Lake City Servicing, and The Lee Arnold System of Real Estate Investing. Headquartered in scenic Coeur d’Alene, Idaho, we’re proud to be recognized Top 10 Best Places to Work in Idaho for three consecutive years.

As Coaching and Program Manager, you lead the systems, people, and standards behind a high-touch coaching experience that helps clients make confident real estate and lending decisions. You balance empathy with accountability, structure with flexibility, and leadership with hands-on problem solving. You’ll guide internal and contract coaches, step into complex client escalations, and tighten the operational backbone that supports long-term client success. 

This role is ideal for someone who thrives at the intersection of leadership, client experience, and execution, and who wants to build something that scales with integrity.

WHAT YOU’LL DO

• Lead, coach, and performance-manage contract coaches 
• Assign clients to coaches based on expertise, capacity, and goals 
• Serve as the primary escalation point for coaching-related client issues 
• Develop and maintain coaching playbooks, standards, and frameworks 
• Host trainings, 1:1s, and peer-learning sessions to elevate performance 
• Oversee client accountability programs, progress tracking, and follow-up 
• Partner cross-functionally to align client roadmaps and success metrics 
• Integrate virtual assistants into the coaching workflow with a third-party vendor 
• Document and standardize onboarding, client assignment, and reporting workflows 
• Ensure accurate CRM data, reporting, and performance insights 

WHAT YOU’LL NEED:

• Frontline leadership experience managing teams, including contract-based roles 
• Client-facing experience in coaching, education, client success, or advisory settings 
• Strong escalation management and communication skills 
• Ability to balance people leadership with operational rigor 
• Experience building or improving processes and workflows 
• Comfort using data to assess performance and guide decisions 
• Professional proficiency with CRM and reporting systems 

IT’S GREAT IF YOU HAVE:

• Familiarity with real estate investment, lending, or housing-related services 
• Program or project management experience 
• Experience partnering with external vendors or service providers 
• Background in accountability-based coaching or education models 

WHY YOU’LL LOVE IT HERE

• Full Benefits Package: Medical, dental, vision, EAP, and confidential support from Marketplace Chaplains, available 24/7 for life’s tough moments. 
• PTO + 9 Paid Holidays: Because rest isn’t a luxury, it’s a necessity. 
• 401(k): Build a future you’re proud of. 
• Free Shoes: After 90 days and a one-page book report on a book selection by Lee Arnold, you’ll earn a new pair of kicks (up to $250!). 
• Get Paid to Read: Join our Book Club and earn up to $1,560/year just for reading and sharing your thoughts. 
• Unlimited Learning: Access over $300,000 in industry-leading training and education. No gatekeeping here. 
• Career Growth: Big opportunities, real advancement. 
• Referral Bonus: Bring your friends. Get rewarded. 
• Culture That Celebrates You: From company potlucks and monthly wins to our legendary Christmas party, birthday surprises, walk-a-thons, and sports tournaments. We work hard and have fun doing it! 
• A Culture of Excellence, Ownership, and Purpose: You’ll never just be a number here. 

At Cogo Nation, we value drive, integrity, and a willingness to grow. If you’re passionate about what we do but don’t meet every qualification, we still encourage you to apply. Your potential matters more than perfection.

ABOUT COGO NATION:

Cogo Nation is more than a brand. It’s a movement of entrepreneurs, real estate investors, brokers, and rehabbers committed to building lasting wealth together. Founded by Lee Arnold, Cogo Nation was born out of a bold idea: that financial freedom should be learned, shared, and scaled. What began as a single training system, the Circle of Wealth, has grown into a national community anchored by real results, strong values, and powerful partnerships.

Today, Cogo Nation brings together a thriving network of corporate team members, regional coaches, private lenders, and clients. Our collective mission? To unlock prosperity for every person in the ecosystem, whether they're just starting out or scaling to new levels.

Cogo Nation includes the Lee Arnold System of Real Estate Investing, which provides education and mentoring for real-world investors; Cogo Capital, a nationwide private money lender offering fast and flexible funding; Secured Investment Corp, which delivers trust deed and private equity investment opportunities; Lake City Servicing, specializing in the management and servicing of real estate-backed assets; and BB4J, an organization dedicated to personal growth and leadership development. At Cogo Nation, we believe wealth is a journey best traveled together…and we’re just getting started