Collateral Documents Associate

Description

• Ensure timely lien placement through ongoing communication with members, third party vendors, other lending institutions, and DMV offices
• Accurate and timely process the release of liens once collateralized loans have been paid in full
• Perform title maintenance activities including state changes, name changes, and lien releases
• Answer member and employee inquiries (phone and email) promptly and accurately
• Keep a current working knowledge of title and lien regulations for selected States.
• Logging and sorting of daily incoming mail
• Managing team email inbox including responding to inquiries and routing emails to the appropriate area

• Minimum of 1 year of experience in lending operations, or 2 years of experience in a financial services role with exposure to consumer lending processes
• Strong analytical, critical thinking and problem-solving skills with attention to detail being essential
• Proven skills and commitment in meeting or exceeding member expectations and requirements
• Ability to manage time effectively and prioritize work appropriately to meet deadlines
• Ability to work in fast-paced environment and meet deadlines without sacrificing quality
• Familiarity with regulatory policies and procedures including SCRA, Truth in Lending, Reg B, FCRA and MLA preferred
• Minimum Education: High School Diploma or equivalent
• Working knowledge of Microsoft Office Suite; Intermediate knowledge of Excel

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)