Colleague Relations Partner I - Continuous Learning Opportunities

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Job Description - Colleague Relations Partner I - Continuous Learning Opportunities

We are hiring an experienced Colleague Relations Partner I to join our dedicated team at RentokilNorthAmerica in Memphis, TN.
Growing your career as a Full-Time Colleague Relations Partner I is a fantastic opportunity to develop productive skills.
If you are strong in creativity, negotiation and have the right talent for the job, then apply for the position of Colleague Relations Partner I at RentokilNorthAmerica today!

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Key Relationships

  • Market Pest Leadership (MVP, SMD, Region Directors, Branch Leadership)

  • North America Branch Integration & Program Implementation (PIT) Teams

  • Market HR Directors

  • Canada HR Director

  • Corporate HRBPs 

 

Job Summary

 

Responsible for coaching and consulting managers, leaders, and Colleagues on issues related to team relations; including, performance

improvement plans (PIPs), corrective actions (CARs), HR Ethics Helpline complaints, etc. In addition, the position will conduct Human

Resource ethics investigations and audits within a geographic area. Proactively work with HR Leadership to develop plans and strategies to adhere to HR compliance policies while maintaining positive colleague relations.

Key Performance Indicators 

  • Colleague relations reporting and analytics tracking related to PIPs, CARs, and ethics cases

  • Success Rate of PIPs for colleagues

  • Ensuring compliance maintained from federal, state, and local jurisdictions

  • Assess and identify potential areas for union activity or labor relations concerns

 

Principal Duties and Responsibilities

  • Coach and consult managers and Colleagues in the resolution of Colleague issues and grievances. Activities may include conducting preliminary interviews, documenting findings/recommendations, and advising managers on dealing with Colleague performance issues using authorized processes.

  • Coach and consult managers and Colleagues on approach and application of correction actions related to Colleagues and managers; including PIPs, CARs, etc.

  • Reviewing, approving, and filing disciplinary action cases, including disciplinary action for managers.

  • Investigate and manage Ethics Helpline HR complaints within geographic area.

  • Conducting investigations in response to Colleague or management incidents or complaint allegations.

  • Manage and/or conduct HR Audit compliance activities within geographic area, including re-audits.

  • Collecting, tracking, and maintaining Colleague data 

  • supports plans and strategies to ensure adherence to all Company compliance and associate relations initiatives by working with business unit HR leadership across all brands.

  • Provide assistance in training, development and support of local HR management in all areas of HR/ER compliance.

  • Researching best/leading practices and providing advice/presenting on current Colleague relations issues and trends.

  • Running, producing, and distributing information and statistical/operational reports for the core Colleague relations function

CANDIDATE SUMMARY

Required Experience

  • Ability to understand statistical inferences and metrics

  • Solid analytical skills

  • Excellent written and verbal communication skills

  • Strong organizational skills

  • Good facilitation and training skills

  • Ability to interpret instructions and information and construct thoughtful, practical solutions

  • Ability to positively influence others and provide strong leadership skills

  • Strong exploratory, investigative skills

  • Broad HR generalist skills (i.e. benefits, payroll, compensation, talent acquisition/development, Colleague relations)

 

Required Leadership Traits and Characteristics

 

Formal Education, Qualifications or Training

  • Bachelor’s degree or equivalent in Human Resources, Business, Industrial Relations, Psychology or a related discipline required. JD or Masters Degree preferred

  • Generally 1+ years of solid, progressively responsible Human Resources experience with knowledge and understanding of federal and state regulations; including EEO, DOL, FLSA, NLRA, WARN, labor and employment laws

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

  • Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Why Choose Rentokil ?

A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career

  • Rentokil Terminix is a Drug Free workplace 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

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Benefits of working as a Colleague Relations Partner I in Memphis, TN:


● Unlimited Growth Potential
● Company offers career progression opportunities
● Competitive salary
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