Collection Account Specialist

Avera Downtown Building-Sioux Falls

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$20.75 - $27.50

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

The Collection Account Specialist is responsible for ensuring the accuracy and integrity of all financial transactions related to account postings, including new listing entries and payment processing. This role oversees the reconciliation of all payment posting activities, ensuring compliance with established policies and financial controls. This position also supports the daily operations of the office and other tasks as directed by leadership to enhance efficiency and maintain workflow accuracy.


What you will do

• Assist in the daily operations of the office, including handling incoming calls, processing mail, scanning documents, and completing other assigned administrative tasks.


• Accurately input all new account listings, both manual and automated, while managing and maintaining client information within the FACS system, including fee tables and new client setup.


• Process and post all payments, both manual and automated, ensuring accuracy in transaction records and compliance with financial controls.


• Perform key accounting functions, including processing credit balance refunds and reconciling payment postings and deposit files to maintain financial accuracy.


• Prepare legal documents and pleadings as directed by leadership, ensuring compliance with legal and regulatory standards.


• Order and maintain office supplies as needed to support efficient daily operations.


• Identify and resolve discrepancies in financial transactions, ensuring proper documentation and reporting.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• 1-3 years clerical, administrative or related experience.

Preferred Education, License/Certification, or Work Experience:

• Associate's in business, healthcare administration, or a related field.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.


• Promote Avera’s values of compassion, hospitality, and stewardship.


• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.


• Maintain confidentiality.


• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.


• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [email protected].