Collection Assistant

Loan Servicing Collections Assistant 

Join our team and make a meaningful impact in supporting homeowners and strengthening communities. We are seeking a detail-oriented and customer-focused professional to assist borrowers and manage delinquent loan accounts with care and accuracy.

This position works directly with delinquent borrowers to assess financial situations, answer questions, and establish payment solutions. The ideal candidate brings strong communication skills, attention to detail, and the ability to work both independently and collaboratively.

Qualifications

• High school diploma or GED


• 1–2 years of experience in collections, customer service, or a related field preferred


• Knowledge of collection practices and applicable laws is a plus


• Strong verbal and written communication skills


• Proficiency in Microsoft Office

Why Join Us?
Be part of a mission-driven organization that values community, teamwork, integrity, compassion, and responsibility.

This is a full-time position offering a competitive salary and benefits. Successful completion of a background check is required. This position will remain open until filled. To view the full job description, click here.

WCDA

Human Resource Department
P.O. Box 634
Casper, WY 82602

Equal Opportunity Employer