Collection Manager

It's Your Career. Own it!

We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy. That's because we believe in putting people in control of their futures. This same belief extends to our talented, customer service minded team members. We help you make your career what you want it to be in a retail type environment.

Credit Manager Position Summary-

Our Credit Managers train and develop teammates in accounts and collections. Credit Managers oversee inventory, accounts and provide great customer service.

Requirements / Responsibilities:

Account Management-
Maintain accurate records of customer account activity, including current and past due accounts
Review past due accounts and communicate in person and via phone with the customers to promote timely payments
Complete customer service calls in a timely manner as assigned
Follow all policies and procedures and adhere to all standards

Delivery and Pick-Ups-
Proper moving and handling to load/unload the truck, or other vehicles, per policy to safely protect coworkers and merchandise
Safe transportation and delivery of the merchandise to customer homes in the Company provided vehicle as assigned
Install and set up merchandise, and instruct customers on the proper use of merchandise

Other Requirements:
Valid driver's license
High school diploma or GED
Flexible work schedule
Stand for long periods of time
Ability to lift up to 100lbs, with assistance if needed
Bi-lingual is a plus

Why should you work at RAC?

Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!

We care for our employees!

How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. Great monthly and quarterly bonuses are out there for you too. But you'll find the real benefits of joining us comes from within. You can work your way to the future you want. We'll help you own it!
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