Collection Specialist

Help People Get Back on Track - Become a Collection Specialist

Location: Topeka, KS
Job Type: Full-Time, 8am - 5pm M - F

Make a Real Difference for People - and Our Clients

Being in debt can be stressful. As a Collection Specialist, your job is about more than recovering money - it's about offering understanding, building trust, and helping people find solutions to resolving their debts.

At the same time, your work plays a vital role in helping our clients recover what's owed to them, allowing their businesses to stay strong and continue serving others. You'll be the connection between people needing a fresh start and the clients depending on us to deliver results with professionalism and care.

What You'll Be Doing

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  Contact individuals with past-due accounts on behalf of our clients.

  
  


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  Listen actively to understand their financial situation.

  
  


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  Work together to find realistic, respectful solutions and payment plans.

  
  


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  Maintain accurate records of conversations and agreements.

  
  


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  Represent our clients with integrity, respect, and empathy at every step.

  
  

What You Bring

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  Clear and confident communication skills.

  
  


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  A calm, understanding approach to difficult conversations.

  
  


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  Motivation to help people and meet client recovery goals.

  
  


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  Experience in collections or customer service is a plus - but we value mindset over résumé.

  
  


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  Comfort using computer systems and staying organized under pressure.

  
  

Why It Matters

Clients count on us to recover funds that help keep their operations running. People count on us to treat them like humans, not numbers. In this role, you'll do both - and make a difference every day.

Apply Today

If you're ready to help others while representing our clients with integrity, we'd love to hear from you.

Apply now and start making a positive impact - one conversation at a time.