Collections Analyst

Investigate and resolve payment discrepancies, disputes, or billing issues in collaboration with sales, customer service, and finance departments. Prepare and distribute regular aging reports, collection status updates, and ad-hoc analyses to management. Contribute to operational improvements and effective methods for collections and receivables management. Support month-end and year-end closing processes related to accounts receivable. Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent work experience). Proficiency in Portuguese (Brazil) to communicate with customers and teams in the Brazilian market. 1-3 years of experience in collections, accounts receivable, or a similar analytical role. Strong analytical, problem-solving, and negotiation skills. Excellent written and verbal communication skills. Proficiency with Microsoft Excel and other financial software; experience with SAP or other ERP systems is a plus. Ability to work independently and as part of a team in a fast-paced environment. High attention to detail and organizational skills. Strong customer service orientation. Experience in collections within a B2B environment is helpful. Knowledge of relevant regulations and compliance standards.