Collections and AR Specialist - Continuous Learning Opportunities

Job Title: Accounts Receivable / Collections Specialist

Location: White Plains, NY

Position Overview:

As an Accounts Receivable / Collections Specialist, you will play a crucial role in managing our receivables and ensuring timely payments from our clients. You will be responsible for maintaining accurate records of accounts receivable, identifying and resolving discrepancies, and communicating effectively with clients to secure outstanding payments.

Key Responsibilities:

• Manage accounts receivable aging and follow up with clients on overdue payments.
• Communicate with clients via phone, email, and written correspondence to resolve outstanding balances.
• Analyze delinquent accounts and develop strategies for collections.
• Review and reconcile customer accounts, identifying and addressing any billing errors or disputes.
• Collaborate with internal teams to resolve customer inquiries and discrepancies.
• Utilize spreadsheet formulas and accounting software to track and report on collection activities.
• Assist in the development and implementation of credit and collections policies and procedures.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field preferred.
• Minimum of 2 years of experience in collections or accounts receivable.
• Proficiency in spreadsheet formulas and accounting software (e.g., Excel, QuickBooks).
• Strong attention to detail and excellent organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and prioritize tasks effectively.
• Knowledge of accounting principles and practices.
• Experience in negotiating payment plans and settlements is a plus.