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Collections and Billing Specialist- National Accounts

Job Description - Collections and Billing Specialist- National Accounts


Collections and Billing Specialist

Description of Responsibilities:
  • Monitor the company’s accounts receivable and identify overdue accounts.
  • Application of payments to customers open accounts receivable.
  • Identify underpayments and determine resolution with customers.
  • Contact customers with overdue accounts and attempt to collect the overdue amount.
  • Resolve customer issues and complaints concerning billing.
  • Submit regular reports on the status of unpaid accounts and any repayment progress.
  • Collaborating with customers, third-party institutions and other team members to resolve billing errors.
  • Creating invoices and other billing materials.
  • Inputting payment history, upcoming payment information and other financial data into individual accounts.
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