Collections Clerk

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Interacting with internal and external clients on a daily basis; analyzing and processing requests in a timely manner with little or no supervision; backing up various invoice related functions (i.e., special invoices, summary invoices, cash application, uploading invoices); maintaining familiarity with billing and reporting tasks to support all areas as needed; solving problems and answering questions; assessing situations and initiating course of action.

Essential Duties and Responsibilities:

• Applies GMP/GLP in all areas of responsibility, as appropriate 
• Demonstrates and promotes the company vision 
• Regular attendance and punctuality 
• Release all pharmaceutical invoices on a daily basis 
• Research and respond to client requests (internal/external) 
• Create unreleased invoice reports for pharmaceutical 
• Create Special Invoices & Summary invoices as needed 
• Upload invoices to client billing systems as needed 
• Support all other billing and reporting functions as needed 
• Work on special projects as requested 
• Perform general support duties for Billing & Reporting department 
• Communicate with external and internal clients in a clear, concise, and professional manner 
• Conducts all activities in a safe and efficient manner 
• Performs other duties as assigned

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

Minimum Qualifications:

• High school diploma or equivalent
• Ability to work in the US without immediate or future sponsorship.
• MS Suite and computer experience
• Some Excel knowledge
• Accounts receivable experience
• Credit and collections experience
• Customer service experience a plus
• Invoicing experience
• Work both independently or within a group
• Handle multiple priorities and follow through with tasks
• Problem-solving skills
• Very good organizational abilities
• Attention to detail; solid general math skills
• Very good typing skills; cooperative and pleasant attitude with coworkers and clients
• Versatility concerning workload [i.e., typing, filing reports (both numerically and alphabetical), invoicing, archiving]
• Willingness to be flexible and work overtime to meet deadlines
• Handle changes and adjust to corporate needs
• Pride in appearance and conduct
• Listen and communicate well both verbally and in writing
• Lift 35 pounds
• Retain information and function under medium stress levels

Additional Preferences:

• Associate's degree in business or related discipline

Working schedule will be Full-Time, First Shift, M-F 8am-5pm. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. No relocation assistance will be given. This position is NOT remote. 

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.