Collections Representative

Collections Representative

Hi-Line, Inc., a niche leader and essential U.S. distributor of industrial aftermarket products and services, seeks an energetic, experienced, and detail-oriented collections professional to help lead us in our future growth and development. This position will support the company’s collection efforts at our home office and national distribution center in the Dallas/Framer’s Branch area.

Requirements:

• High School diploma or equivalent
• Effective communication between customers and account managers
• A proven track record in the areas of soft collections
• Previous experience in collections, sales, or call center environment preferred
• Excellent organizational and follow-up skills
• Strong written and verbal communication
• Team player with a positive and cooperative attitude in a cross-functional organization

Position Overview:

• No revolving shifts, standard business hours
• No high-pressure quotas to meet, work within a supportive team environment
• Ability to make inbound and outbound calls in a professional manner
• Document actions taken on account in a concise manner
• Evaluate, collect, and monitor accounts for collectability
• Review returned mail

Benefits:

• Competitive compensation
• Paid vacation and sick leave
• 401(k), health, dental, and life insurance
• A 61-year history of steady growth as a privately-held, essential, Dallas-based company
• Healthy work environment
• A debt-free business

Equal Opportunity Statement:

At Hi-Line, Inc, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.

#collections