Collections Representative

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Duties and Responsibilities:

• Conduct field visits to customers' locations for collections purposes


• Negotiate payment arrangements and settlement options with customers


• Utilize effective communication skills to build rapport and address customer concerns


• Document all customer interactions and update collection records


• Ensure compliance with legal and regulatory requirements related to collections

Qualifications:

• Valid driver’s license and a clean driving record are required.


• Self-motivated, dependable, and able to follow directions.

This is a full time position and comes with many benefits plus, a fun, team work environment.  The ideal candidate needs to be self motivated, ability to follow directions and be dependable.

Benefits:  

We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to:

• 401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions


• Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.


• Health Insurance: Comprehensive medical coverage to keep you and your family healthy.


• Dental & Vision Insurance: Care for your smile and vision needs.


• Life Insurance: Protect your loved ones with company-provided coverage.


• Disability Insurance: Financial support during unforeseen circumstances.


• Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.


• Paid Time Off: Enjoy well-deserved rest and relaxation.


• Paid Holidays: Celebrate special days with your loved ones.


• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

#LOT1