Collections Representative (Remote)

Like to work from home? Then this would be a great job for you. Our client is seeking Collections Representatives who live within 100 miles of Chicago IL area. Must reside in WY, MO, WI, or IA. This is a DIRECT HIRE position!!!! Need to have at least 12 months of Collections experience. Benefits and Pay Info: $18.00 per hour. Also have the potential to bonus every month. Full time position with benefits starting day one. Hours of Operation: 8 hr shift between the hours of 8am to 8pm. Depending on your schedule you might be required to work one weekend day. Requirements: • 1 or more years of collections experience • Experience in a call center setting is preferred • Proficient in phone communication and verbal skills, with a keen ability to actively listen • Familiarity with CRM systems and their practices • Customer-centric approach with adaptability to various personality types • multitasking abilities, adept at setting priorities and managing time effectively

salary: $37,439 - $37,440 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Efficiently manage both incoming and outgoing calls to address customers with overdue loan payments

• Work with customers to find solutions for overdue accounts, negotiate payment plans, and facilitate arrangements for bringing accounts up to date

• Address customer concerns and resolve issues related to overdue payments, demonstrating empathy and professionalism

• Maintain effective communication with customers, explaining the consequences of overdue payments and providing assistance in resolving financial issues.

• Update and maintain accurate records of customer interactions, payment arrangements, and any other relevant information in Enova's database

Skills

Call Center Support
Collections
Consumer Collections
Basic Computer Skills
Typing Skills
Telephone Etiquette
Active Listening

Qualifications

Years of experience: 1 year
Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Experience

Experienced
1 year
Education High School (required)

#J-18808-Ljbffr