Collections Specialist

About the Role:

Parker's mission is to increase the number of financially independent people. We believe we can achieve this goal by building tools that enable independent business owners to scale their businesses profitably. Our core product combines a virtual credit card system with dynamic spending limits and software tooling to help merchants grow and optimize their profitability.

We are looking to expand our headcount quickly to support the demand. Our investors include Solomon Hykes (founder of Docker), Paul Buchheit (founder of Gmail), Paul Graham (founder of Y Combinator), Robert Leshner (founder of compound.finance), and many more. We are a Series B company that has raised over $50M from top-tier fintech investors.

We’re looking for a Collections Specialist to own and scale Parker’s commercial collections function. You’ll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams.

What You'll Do:

• Own the collections strategy for Parker’s lending portfolio (corporate cards, working capital lines, term loans)

• Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach

• Negotiate repayment plans, settlements, and restructures aligned with our risk appetite

• Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs

• Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations

• Collaborate with legal on enforcement, litigation, and collateral recovery

• Continuously refine workflows, systems, and policies to improve efficiency and customer experience

Metrics You'll Own:

• Delinquency Rates – Keep 30-, 60-, and 90-day buckets within thresholds

• Roll Rate – Limit accounts progressing into later-stage delinquency

• Recovery Rate – Maximize recoveries on charged-off accounts

• Time-to-Resolution – Shorten average days to resolve delinquent cases

About You:

• 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred)

• Proven track record of meeting/exceeding recovery targets in a B2B lending environment

• Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements

• Skilled negotiator who balances firmness with professionalism

• Comfortable operating in a high-growth, fast-changing environment

• Excellent communication skills with the ability to work cross-functionally

Why Parker:

• Competitive compensation and equity package

• Fully remote with flexible work arrangements

• Opportunity to shape credit & collections strategy at a high-growth fintech

• A culture built on ownership, transparency, and building together