Collections Specialist

Salary :

$23 - 25 hourly

Company : Enerstaff

Job Type : Full Time

Baton Rouge, La

Number of Applicants

000+

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Job Description - Collections Specialist

Collections Specialist
Temp-to-Hire
Location: Baton Rouge, LA 70809
Start: ASAP
Pay: $23-$25/ Hour
Shift: 40 hrs/ week

On-Site Requirement

Must be able to commute daily (onsite attendance required)

Experience

Minimum 1-2 years in Accounts Receivable and/or Collections
Proven experience managing open invoices and customer payment cycles
High school Diploma or Equivalent

Systems & Technical Skills

Experience with D365 Finance & Operations preferred
(or similar ERPs: SAP, Oracle, NetSuite, etc.)
Strong ability to document collection activity directly in the ERP
Skilled in Excel for aging reviews, account tracking, and reporting

Collections & Communication Skills

Experience making outbound collection calls to customers
Professional and confident in resolving payment issues
Timely and accurate in responding to customer and internal emails
Able to manage a portfolio of accounts and prioritize collections efforts

Problem Solving & Escalations

Strong problem-solving skills to identify root causes of delinquency
Ability to handle account disputes and work cross-functionally toward resolution
Knows when and how to appropriately escalate high-risk accounts, non-payment, or billing concerns to leadership

Work Habits & Documentation

Consistently adds detailed notes on customer interactions and follow-ups
Able to follow procedures and escalation workflows
Can work independently once trained while staying aligned with team priorities

Professional Expectations

Must have a go-getter attitude and strong team spirit
Positive, proactive mindset with willingness to support the broader AR function

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Collections Specialist

Job Description - Collections Specialist

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