Collections Specialist - Accounts Receivable - Full -Time | On -Site

The Staff Pad has partnered with a leading property
technology company in Houston, TX, to hire dependable, customer -focused
Collections Specialists to join their Accounts Receivable team.

As a Collections Specialist, you will provide
financial, administrative, and clerical support to Accounts Receivable
operations by managing invoices, reporting, data entry, and collections while
ensuring accuracy and delivering excellent customer service.

Schedule: Full -Time | Monday – Friday | 9:00 AM –
5:00 PM | On -site

What You’ll Do

• Monitor hospitality accounts for
  overdue payments on subscription -based services, software licenses or
  hardware
  
• Maintain accurate account records,
  payment plans & CRM updates
  
• Document communications,
  agreements, and payment activity
  
• ​Retain at -risk accounts,
  Investigate and resolve billing discrepancies by collaborating with Sales,
  Customer Success, Billing, and Legal teams, escalating high -risk accounts
  where necessary
  
• Manage payment follow -ups,
  renewals, overdue balances, and create flexible payment plans
  
• Generate reports on payment trends
  and collections
  
• Share insights to improve billing
  processes and platform experience
  
• Deliver customer -focused support
  while balancing client needs and company revenue goals
  
• Use automated reminders while
  delivering personalized support
  
• Educate customers on payments,
  invoices, and billing tools
  
• Build trusted client relationships
  and identify upselling opportunities
  

What We Are Looking For

• 2–3 years' experience in
  Collections, Accounts Receivable, or Accounting
  
• Experience with customer invoice
  portals and ERP systems (Microsoft Navision/Business Central preferred)
  
• Proficient in Microsoft Office
  (Outlook, Word, PowerPoint, Excel)
  
• Strong attention to detail, communication,
  interpersonal, and organizational skills
  
• Demonstrates integrity,
  accountability, and urgency in handling escalations
  
• Team -oriented, accountable, and
  thrives in a fast -paced, deadline -driven environment
  

What You Can Expect

• Competitive Hourly Pay
  
• Medical, Dental, Vision, Disability
  & Life Insurance
  
• 401 (k)
  
• PTO, including 9 company -paid
  holidays 
  

If you're a detail -oriented professional who thrives
in a fast -paced, collaborative environment and is passionate about delivering
exceptional customer service while driving financial success, We encourage you
to apply today!