Collections Specialist (business to business), Lenexa KS

Description

Position Overview & Responsibilities: This temp-to-perm role involves managing and securing payments from an assigned customer base, focusing on timely collections and adherence to policies. This position is on-site in Lenexa, Kansas, with the potential for a hybrid schedule when converted to a permanent employee. Local candidates only. The collector will:

• Make daily high-volume outreach through emails and calls to customers with past-due balances.
• Report non-compliant customers to management and maintain an over 90% A/R at 3%.
• Pull daily aging reports and document collection efforts, including payment status and resolutions.
• Communicate professionally with both internal and external customers.
• Provide support to other departments as needed and respond quickly to credit hold issues.
• Monitor a shared A/R Credit Department inbox and perform additional tasks as required.

Requirements

• 3-5 years of B2B collections experience preferred.
• High school diploma required.
• Strong multitasking, communication, and customer service skills.
• Proficiency in Microsoft Office (Excel, Outlook).
• Prior experience successfully working remotely is a plus.