Collections Specialist - Hiring Immediately

MUST HAVES:

• High School Diploma or GED
• 2+ years of B2B experience with Collections
  • Accounts Receivable
  • Customer Service experience – must have a very good phone presence
• Microsoft Office experience
• Experience in a high call volume environment

PLUSSES:

• SAP ERP experience
• Manufacturing Industry experience
• Microsoft Power BI experience
• Associate or Bachelor degree

Day to Day:

Insight Global is looking for a Collections Specialist to sit onsite for a large manufacturing client in Amherst, Ohio. This individual will be taking over a previous employee’s portfolio, consisting of 990+ customers. They will be communicating with internal and external customers, and will work closely with the internal Sales team.

Job Duties and Responsibilities:

• Make daily collection calls
• Conduct account research and analysis
• Document collection related activities for assigned accounts
• Interact with customers, both internally and externally to identify and resolve outstanding issues in a timely and professional manner
• Internal collaboration to resolve outstanding issues
• Credit hold management
• Dispute and deduction management

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.