Collections Specialist - Hiring Urgently

You might be interested in our Collections Specialist position if you have a strong sense of ownership and attention to detail. To build your career as a finance professional as part of a growing team in the IT Software industry, contact Robert Half today! This Collections Specialist position in the Cincinnati, Ohio region is a long-term contract / temporary opportunity.

Key responsibilities

- Maintain and update customer files to ensure data integrity

- Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

- Comply with all Federal Fair Credit Reporting Act rules and regulations

- Direct all billing and reporting activities in accordance to deadlines

- Accurately process bankruptcy filings when received

- Attend to inbound and outbound collections calls and correspondence

- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment

- Catalog all customer payments to the correct reports

- Process Payments

- Effectively analyze customer accounts make decisions based on said analyses

- Knowledge of B2B collections

- Aging Reports experience

- Collections experience

- Inbound Outbound Calls experience preferred

- 5+ years of prior high volume collections experience

- Excellent communication skills (written and verbal)

- Experience using accounting software

- AA or BS/BA in Accounting preferred