Collections Specialist - I

Job Overview

We are seeking a dynamic and detail-oriented Collections Specialist - I to join our financial team. In this role, you will be responsible for managing the collection of outstanding accounts receivable, ensuring timely payments, and maintaining positive relationships with healthcare providers and patients. Your energetic approach and strong understanding of financial concepts will drive efficiency and accuracy in our revenue cycle management. This position offers an exciting opportunity to develop your skills in a fast-paced environment dedicated to excellence in financial operations.

Responsibilities

• Review and analyze accounts receivable data to identify delinquent accounts and prioritize collection efforts


• Apply payments accurately within accounting software, ensuring proper account reconciliation and debits & credits management


• Negotiate payment plans or settlement agreements while maintaining professional phone etiquette and customer service standards


• Document all collection activities thoroughly in the system, including notes on communication and payment arrangements


• Assist with account analysis and resolution of billing errors or disputes related to revenue cycle management processes

Skills

• Proficiency with financial software, accounting software, and billing systems used for account reconciliation and revenue tracking


• Excellent phone etiquette combined with customer service skills to handle sensitive conversations professionally


• Solid understanding of accounts receivable processes, accounts payable procedures, and basic financial concepts such as debits & credits


• Effective negotiation skills to secure payment agreements while preserving positive relationships


• Ability to interpret financial data, perform account analysis, and apply mathematical skills accurately


• Familiarity with telemarketing techniques for outreach efforts in collections activities

Join us in a role that energizes your career by making a tangible impact on our organization’s financial health. We value proactive problem-solvers who thrive in collaborative environments and are eager to grow their expertise in healthcare finance.