Collections Specialist - Join a Leading Company

• Monitoring customer accounts and detecting overdue payments
• Collecting and analyzing data for a selected payment/debt history
• Reaching out to customers to discuss their debts
• Consulting and helping clients with in case of billing and credit problems
• Managing payments and refund operations
• Developing measures encouraging timely payments
• Managing historical records of account statuses and collection operations
• Reporting on collection operations and customer account updates

• 3+years' experience of working on a Collection Specialist position
• Profound knowledge of collection techniques and billing procedures
• Good knowledge of legal regulations in the debt collection area (such as FDCPA)
• Easy working with targets
• Excellent communication skills٫ both written and oral
• Stress-resistant and productive
• Good level of problem-solving and negotiation skills

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.