Collections Specialist (Medical) - Glen Burnie, MD

Medical Collection Specialist – Glen Burnie, MD (Hybrid Option Available After 90 Days)

Must live in or around Glen Burnie, MD

Full-Time | Schedule Options: 8:00 AM–4:30 PM, 8:30 AM–5:00 PM, or 9:00 AM–5:30 PM

MedBridge Healthcare is currently hiring a Medical Collection Specialist, for our ReactDX division, Glen Burnie, MD location. This full-time position becomes eligible for a hybrid work schedule after 90 days. We’re looking for candidates with at least 1–2 years of medical collections experience and a strong understanding of insurance payers and billing procedures.

About Us:

MedBridge Healthcare is a leader in sleep disorder diagnosis and therapy management. We partner with hospitals and healthcare providers to deliver comprehensive solutions for identifying, treating, and supporting patients with sleep-related conditions.

Key Responsibilities:

• Monitor claim status and follow up on rejections, denials, and unpaid claims
• Communicate with insurance companies to resolve billing issues and denials
• Process appeals (online and paper submission) and billing inquiries from patients and third-party carriers
• Analyze billing trends and payer issues; report findings to management
• Collaborate with providers to clarify incomplete or inaccurate information for proper claim adjudication
• Respond to correspondence and billing-related questions from patients or insurers

What You Bring:

• Minimum of 1 year experience in medical collections (2+ years preferred)
• Proficiency in understanding insurance policies and billing systems
• Knowledge of medical terminology
• Excellent communication, time management, and organizational skills
• Ability to work independently and within a team environment

Work Schedule Options:

• 8:00 AM–4:30 PM
• 8:30 AM–5:00 PM
• 9:00 AM–5:30 PM

Location:

Glen Burnie, MD (Hybrid after 90 days)

Why Join Us?

• Be part of a mission-driven organization making a difference in healthcare
• Work on impactful projects with a collaborative and innovative IT team
• Enjoy flexibility, growth opportunities, and a strong support system

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to stand, walk, and sit, talk, and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
• The employee is required to use his/her hands to operate office equipment.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In the performance of this job, the employee may be exposed to chemical vapors such as acetone, ether, or glutaraldehyde. There may also be incidental skin contact with these substances. Personal protective (PPI) equipment such as gloves and eye protection must be used as appropriate to the task being performed.

OSHA Classification System for Evaluation Potential Exposure to Blood Borne Pathogens

This position will involve NO exposure to blood, body fluids, or infectious materials.

STATEMENT OF POLICY

MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 AFFIRMATIVE ACTION PLAN (AAP)

The affirmative Action Plans for Minorities and Women, Individuals with Disabilities and Protected Veterans are available for inspection, by appointment, with Human Resources during regular business hours upon request.

 REASONABLE ACCOMMODATION

If you are an individual with a disability who may require an accommodation may contact Chad Henderson or at email address [email protected], or dial TTY: 711 (Relay).

 EMPLOYMENT ELIGIBILITY

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER: MedBridge Healthcare LLC, and its subsidiaries, are dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law.