Collections Specialist - with Great Benefits

There is a job opening with Robert Half for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Tallahassee, Florida region and will be a short-term contract / temporary employment opportunity. If you are actively looking for a new opportunity and want to continue building your career as a finance professional, apply today!

How you will make an impact

- Control inbound and outbound collections calls and correspondence

- Document all customer payments to the right reports

- Comply with all Federal Fair Credit Reporting Act rules and regulations

- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Head all billing and reporting activities in response to deadlines

- Ensure bankruptcy filings are processed in the correct manner when received

- Ensure the processing of payments

- Oversee and update customer files to ensure data consistency- Ability to survey and make decisions regarding customer accounts

- AA or BS/BA in Accounting preferred

- Background working with Microsoft Excel

- General familiarity with Credit Card Payments

- Solid understanding of Billing Collection

- Practical knowledge of Cash Payments

- Adeptness in Bill Payment

- Debt Repayment experience highly preferred

- Deep understanding of Collection operations

- Demonstrated knowledge of Collecting Payments

- Earlier work involving customer service

- Collections experience

- Cash Collections experience required

- Commercial collections experience

- 2+ years of prior high volume collections experience

- Previous experience using accounting software

- Excellent communication and organizational skills