Collision Center Estimator

Description

Duties and Responsibilities:

• Inspect vehicles and write quality estimates and supplements. 
• Communicate with Insurance Companies.
• Communicate with customers for necessary approvals and repair status. 
• Accurately document repair process.
• Manage your own accounts receivable (A/R)
• Total loss administration
• Final quality control check, including test drive when necessary. 
• Maintains positive customer relationships to ensure repeat business.
• Ensures all details on services rendered and costs are related to customers and processes their payments.
• Knows and practices the guidelines in the Bureau of Automotive Repair’s “Write it Right” Manual.

Requirements

Qualifications:

• Prior experience in a customer-oriented environment. 
• Must be capable of working in a fast-paced dynamic environment.  
• Must be able to pass background check.
• Must have good driving record.
• Must have Class A (CDL) drivers’ license.
• Must have basic knowledge of cars and maintenance.
• Must be willing to learn and expand knowledge.

Physical Demands:

• Must be able to lift, bend over, and stand.
• Must be to carry, push, pull 50 lbs.

Working Conditions:

• Must be able to work in an outside environment.
• Must be able to drive vehicles both small and big.
• May have to work in a noisy environment and in inclement weather conditions.