Collision Center Manager

Job description

Diehl Collision Centers is growing! We need your help!

Diehl Collision has a position open for a Collision Center Manager. This is a fantastic opportunity for the right candidate with great pay, fantastic benefits and a comfortable and fun work atmosphere. Apply today and see the Diehl Difference!

Responsibilities:

• Quality Control


• Meeting and exceeding DRP objectives


• Manage estimators, csr, and techs


• Manage Accounts Receivable


• Manage Open ROs


• Maintain proper amount of work in process


• Set and meet monthly top line sales goals


• Update customers on the process of their repair


• Review final product with customer


• Handle any customer complaints


• Manage team including recruiting, hiring and termination


• Work together with the sales, parts and service departments


• Maintain a clean work environment including a clean shop and tools


• Minimize and track any waste, including rework


• Maintain proper KPIs for Labor, Parts, Sublet and Material

Requirements:

• Two years management experience


• PA Motor Vehicle Damage Appraisers License


• Some experience with CCC One

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Employee discount


• Health insurance


• Life insurance


• Paid time off


• Referral program


• Retirement plan


• Vision insurance