Collision Center Manager/Estimator

Baker Automotive Group

Baker Automotive Group is one of the region's premier auto groups, serving communities throughout western Michigan.  We currently have a terrific opportunity for an experienced manager to oversee a high-performing collision center.  If you have experience in the collision repair industry and are ready to prove your ability to run a top-tier collision center, your next job awaits!  This is a full-time, salaried position with performance bonus.

Job Responsibilities:

• Creates a world class customer experience by leading a high-performing team.


• Clears the way for Technicians to maximize their proficiency and quality.


• Hires, trains and manages department team members.


• Serves as the primary contact for customer handling and concern resolution.


• Ensures the department and personnel remain compliant with work procedures and industry regulations.


• Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.


• Oversees shop maintenance and upkeep.

Skills & Qualifications:

• You know how this business works, from estimates to insurance companies to repairs.


• Previous experience leading and mentoring others.


• Experience using CCC Estimating System.


• High level of organization, attention to detail and follow-through.


• Able to take on complex situations and negotiate positive outcomes.


• A current valid driver’s license and insurability rating is required.

Benefits Include:

• A shop with the latest technology, ADAS calibration equipment and laser-driven frame measurement.


• Health, dental, life and vision insurance.


• 401(k).


• M-F work schedule with no weekends.


• Paid Time-Off.


• Continued professional development.