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Collision Center Outside Estimator

Job Description - Collision Center Outside Estimator


  • Inspect heavy duty trucks for damages and evaluate using visual inspection, mechanical testing devices, road tests and information provided by the customer

  • Evaluate necessity and cost of repairs

  • Collect insurance estimates after reviewing damage

  • Meet with customers to discuss damages, repair process and timeline and costs

  • Create accurate estimates that detail repair and labor costs

  • Place work orders detailing part replacements and repairs and enter into work management system

  • Maintain communication with customer and be available to answer questions throughout the repair process

  • Keep record of repair details and complete necessary paperwork

  • Effectively manage multiple repairs simultaneously

  • Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair is up to standard

  • Complete final paperwork and payment with customer

  • Provide exceptional customer service at all times and create ongoing relationships with customers 

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