Collision Center Vehicle Coordinator

The Collision Center at Albany Chrysler Dodge Jeep Ram is seeking a detail-oriented Vehicle Coordinator to manage the flow of vehicles through our collision repair process. This role is critical to keeping repairs on schedule, maintaining organization on the lot and shop, and ensuring a smooth experience for customers, technicians, and insurance partners.

Full Time - Monday thru Friday 8am - 5pm

Key Responsibilities

• Coordinate vehicle movement from intake through repair and delivery. Taking Intake photos and identifying damages with customer walk around.


• Schedule drop-offs, repairs, and customer pick-ups


• Communicate with estimators, technicians, parts department, and customers


• Organize lot flow and ensure vehicles are properly staged and secured


• Verify keys, RO numbers, and vehicle documentation


• Ensure compliance with safety and shop procedures

Qualifications

• Prior experience in a collision center, body shop, dealership, or automotive service environment preferred


• Strong organizational and multitasking skills


• Clear communication and customer service abilities


• Basic computer skills (shop management software a plus)


• Valid driver’s license and clean driving record


• Ability to work in a fast-paced, team-oriented environment

Physical Requirements

• Ability to walk, stand, and move vehicles throughout the day


• Comfortable working indoors and outdoors


• Ability to enter and exit vehicles frequently

What We Offer