Collision Estimator

Join our award-winning team at Stivers Collision Center, the preferred body shop and collision repair facility serving the Des Moines area! Located in our state-of-the-art stand-alone facility in Waukee, we deliver high-quality repairs on all makes and models with a lifetime warranty, work closely with all insurance companies, have multiple direct-repair relationships, and provide exceptional customer service.

We are currently seeking a skilled and customer-focused Collision Estimator to support our growing collision repair operations.

Key Responsibilities:

• Greet customers and inspect damaged vehicles to accurately assess the extent of structural, body, mechanical, and interior damage.


• Prepare detailed, precise repair estimates including labor, parts, materials, and paint costs using industry-standard software (experience with CCC One or similar preferred).


• Communicate clearly with customers about damage findings, repair processes, timelines, and costs while building trust and ensuring satisfaction.


• Work directly with insurance adjusters and companies to review claims, submit supplements, and secure approvals to keep work flowing in timely manner.


• Ensure supplements are submitted correctly and promptly for timely payments.


• Coordinate with the collision repair team to ensure smooth workflow from estimate to completion.


• Maintain accurate records, documentation, and follow-up throughout the repair process.


• Identify additional repairs and services when appropriate.


• Quality control on completed jobs to ensure quality before delivery.


• Ability to assist customers with warranty concerns, learn the warranty processes for dealer repairs and submittals. 


• Understand KPI’s and utilize parts trader when needed for DRP estimates and guidelines.


• Assist with workflow, handle any customer related issues promptly and professionally.


• Work as a Team with all other areas of the dealership and be an advocate for our customers and help coordinate other work requested or needed in other departments.

Qualifications:

• Previous experience as a Collision Estimator, Auto Body Estimator, or similar role in a collision repair environment (preferred; will consider strong candidates with related automotive and excellent customer experience).


• Strong knowledge of vehicle construction, repair procedures, and estimating software.


• Excellent communication and customer service skills with the ability to explain technical details in a clear, friendly manner.


• Detail-oriented with strong math and analytical abilities.


• Valid driver's license and clean driving record.


• Ability to work in a fast-paced, team-oriented environment.

What We Offer:

• Competitive pay based on experience (hourly + performance incentives possible).


• Comprehensive benefits package including health insurance, paid time off, and retirement options.


• Stable, family-owned and operated dealership environment with a long-standing reputation in the community (serving Iowa since 1980).


• Opportunity to work with modern equipment in a clean, professional facility.


• Support for ongoing training and certifications.


• No boring days!  

If you're a motivated professional who takes pride in accuracy, customer satisfaction, and high-quality collision repairs, we want to hear from you!

How to Apply: Please submit your resume and a brief cover letter to [[email protected]] (or apply through our website at stiversfordia.com/employment). You can also stop by or call the dealership at (515) 987-3697 for more information.

Stivers Collision Center 1350 SE Stone Ridge (Collision Center) Waukee, IA 50263