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Collision Estimator

icon building Company : Motocruit
icon briefcase Job Type : Full Time

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Job Description - Collision Estimator




About the Role


We’re seeking a skilled Collision Estimator to join a high-performing, customer-focused collision repair team. The ideal candidate is a detail-oriented professional with strong estimating, communication, and customer service skills who can accurately assess vehicle damage, write estimates, and coordinate repairs from drop-off to delivery.


Key Responsibilities



  • Greet customers and review vehicle damage in person or via photos.


  • Create accurate and thorough estimates using CCC ONE (or other estimating software).


  • Communicate effectively with insurance adjusters, customers, and internal repair teams.


  • Maintain high standards of documentation, repair order accuracy, and customer satisfaction.


  • Track vehicle repair progress, keeping customers updated throughout the repair process.


  • Collaborate with technicians and parts departments to ensure timely and accurate repair completion.


  • Review supplements and update repair plans as additional damage is discovered.


  • Ensure compliance with OEM repair procedures and I-CAR Gold Class standards.




Requirements

Requirements



  • 2+ years of experience as a Collision Estimator or in a related role (e.g., Service Advisor, Adjuster).


  • Proficiency in CCC ONE, Mitchell, or Audatex estimating systems.


  • Strong understanding of collision repair processes and insurance DRP guidelines.


  • Excellent communication, organization, and follow-up skills.


  • Valid driver’s license and clean driving record.


  • I-CAR or ASE certifications are a plus (preferred but not required).



Preferred Qualifications



  • Prior experience in a DRP (Direct Repair Program) environment.


  • Familiarity with OEM-certified repair programs (Tesla, Honda ProFirst, Ford, BMW, etc.).


  • Strong multitasking skills and ability to thrive in a fast-paced shop setting.







Benefits



Why Join



  • Competitive pay and performance-based bonuses


  • Health, dental, vision, and 401(k) plan options


  • Paid time off and career advancement opportunities


  • Work with a team committed to quality, safety, and customer satisfaction









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