Job Description - Collision Estimator


uild Your Career in Collision Repair

Are you highly organized, customer -focused, and
eager to build a long -term career in the collision repair industry?

We are seeking a motivated Collision Estimator to join our growing team. This position is ideal for someone with strong
organizational, communication, and problem -solving skills who is looking to
develop a successful career in collision estimating.

While previous collision estimating experience is
beneficial, we are willing to train the right individual who possesses strong
foundational skills, a willingness to learn, and a commitment to delivering
exceptional customer service.

If you're dependable, detail -oriented, and enjoy
working in a fast -paced environment, we'd love to hear from you.


Position Summary

The Collision Estimator serves as a key point of
contact for customers throughout the repair process by preparing accurate
repair estimates, coordinating with technicians and insurance partners,
maintaining organized documentation, and ensuring an exceptional customer
experience from estimate through vehicle delivery.

This role requires strong communication skills,
attention to detail, sound judgment, and the ability to effectively manage
multiple priorities while learning the technical aspects of collision
estimating.


Essential Responsibilities

  • Prepare
    and review vehicle repair estimates.

  • Gather
    vehicle damage information and supporting documentation.

  • Communicate
    with customers, insurance representatives, vendors, and internal team
    members.

  • Coordinate
    estimate approvals and repair authorizations.

  • Maintain
    accurate electronic repair files and documentation.

  • Assist
    with parts ordering and verify parts received.

  • Monitor
    repair progress and communicate status updates as needed.

  • Learn
    estimating systems, repair procedures, and insurance guidelines.

  • Maintain
    accurate records using company software and Microsoft Office.

  • Deliver
    exceptional customer service throughout the repair process.

  • Support
    daily operations while maintaining accuracy and efficiency.


What We're Looking For

We are seeking someone who demonstrates:

  • Strong
    customer service skills

  • Excellent
    organizational abilities

  • Attention
    to detail

  • Professional
    communication

  • Critical
    thinking and problem -solving skills

  • Initiative
    and accountability

  • Ability
    to prioritize multiple tasks

  • Willingness
    to learn new systems and processes

  • Positive
    attitude and strong work ethic


Preferred Experience

Candidates with transferable experience are
encouraged to apply, including backgrounds in:

  • Automotive
    service advising

  • Collision
    repair administration

  • Insurance
    claims

  • Customer
    service

  • Office
    administration

  • Project
    coordination

  • Medical
    or dental offices

  • Service
    dispatching

  • Retail
    management

  • Construction
    administration

Previous collision estimating experience is a plus
but is not required. We are committed to training individuals who
possess the foundational skills and aptitude to succeed in the role.



Requirements

Required

  • High
    School Diploma or GED.

  • Minimum
    two years of experience in customer service, administrative support,
    office coordination, automotive service, insurance, or a related field.

  • Strong
    computer proficiency, including Microsoft Office.

  • Excellent
    written and verbal communication skills.

  • Strong
    organizational and follow -up abilities.

  • Ability
    to manage multiple priorities in a fast -paced environment.

Preferred

  • Experience
    in automotive, collision repair, insurance, or a related industry.

  • Experience
    reviewing estimates, invoices, work orders, or technical documentation.

  • Familiarity
    with customer -facing service environments.

Physical Requirements

This position primarily works in an office
environment with regular interaction in the repair facility.

Employees must be able to:

  • Sit
    or stand for extended periods.

  • Walk
    throughout the repair facility.

  • Occasionally
    lift up to 20 pounds.

  • Operate
    computers and standard office equipment.

  • Inspect
    vehicles in varying weather conditions as needed.



Benefits

Why Join Our Team?

When you join our team, you'll receive:

  • Comprehensive
    on -the -job training

  • Ongoing
    mentorship and professional development

  • Monthly
    performance bonus opportunities

  • Stable
    full -time employment

  • A
    collaborative, team -oriented work environment

  • The
    opportunity to build a rewarding long -term career in the collision repair
    industry


Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer and
are committed to creating an inclusive workplace where employees are valued for
their skills, dedication, and contributions. Employment decisions are made
without regard to race, color, religion, sex, national origin, age, disability,
veteran status, or any other protected characteristic protected under
applicable law.




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