C

Colorado Works Case Management Specialist

salary Salary :

$26.84 - 40.27 hourly

Job Description - Colorado Works Case Management Specialist

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. 


What We Offer 
The City and County of Denver offers a competitive salary commensurate with education and experience. The target salary range for this position is $26.84 - $33.55. We also offer generous benefits for full-time employees which include but are not limited to: 

  • A guaranteed life-long monthly pension, once vested after 5 years of service 
  • 457B Retirement Plan 
  • 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year 
  • Competitive medical, dental and vision plans effective within 1 month of start date 

Location 
The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work onsite at Denver Human Services located at 1200 Federal Blvd, Denver, CO 80204 3 days per week and offsite 2 days per week. Employees must work within the state of Colorado on their off-site days.


Who We Are & What You’ll Do
Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we’d love to work with you! 


Division of Economic Security:
Through our Economic Security Division (ESD), Denver Human Services seeks to engage residents in strengthening economic well-being and mobility across their lifespan. By leveraging the resources of Denver Human Services’ programs and a network of community partnerships, Economic Security provides a holistic approach to service delivery in order to assist customers in the ability to foresee crisis as well as adapt to and leverage changing life conditions to their advantage.


The Economic Security Division is comprised of the following program areas: Colorado Works Workforce Development, SNAP to Success (Denver’s name for Employment First), Childcare Assistance Program (CCAP) and Child Support Services (CSS).

Specifically, the Colorado Works Case Management Specialist will engage with Colorado Works participants in a continuum of employment centered services which include : 

  • Facilitating individual and family assessments that help identify strengths and barriers to employment success
  • Identifying short and long-term goals that are specific and attainable and provide a path off of public assistance
  • Developing collaborative individual plans with the customer that takes family needs into consideration
  • Supporting the customer's circumstances and choices and offering them information about agency and community-based resources
  • Monitoring customer progress by acknowledging and celebrating their success
  • Coordinating with staff to provide initial and ongoing financial eligibility for program benefits when necessary

 
What You’ll Bring 
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. 
 
Our ideal candidate has some or all the following experience, skills, and characteristics:  

  • Excellent soft skills in motivational interviewing, organizing, planning, and monitoring customer progress
  • The ability to work effectively with other employees, agencies, and the public
  • Exceptional communication (oral, written) and interpersonal skills, including the ability to work effectively with people of diverse backgrounds and lifestyles
  • Strong skills in Microsoft Office applications (Word, Excel, PowerPoint and Outlook)
  • Experience with the Colorado Benefits Management System- CBMS and Denver's Work Management System (WMS)
  • Experience with the Colorado Works program or working with vulnerable populations

 
Required Minimum Qualifications 

  • Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
  • Experience Requirement: Four (4) years of experience performing intake including assessing and identifying client strengths and needs and providing referrals for assistance
  • Education/Experience Equivalency: A combination of appropriate education and experience may be substituted for the minimum education and experience requirements


Application Deadline 
This position is expected to stay open until 2/6/2026. Please submit your application as soon as possible and no later than 2/6/2026 at 11:59pm to ensure consideration. 
 

About Everything Else

Job Profile

CA2371 Business Development Associate II

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$26.84 - $40.27

Target Pay

Although our full pay range is included above, the target hiring range for this position is $26.84 - $33.55.

Agency

Denver Human Services

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [email protected] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

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