Co-Manufacturing Supervisor - Enrobing

Job Summary:

The Co-Manufacturing Supervisor - Enrobing is responsible for overseeing daily operations of the enrobing lines during assigned shifts. This role ensures consistent product quality, operational efficiency, and team performance. The Co-Manufacturing Supervisor - Enrobing ensures compliance with food safety standards and company policies while fostering a culture of safety, accountability, and excellence.

Responsibilities of the Position:

• Supervise enrobing line operations to ensure optimal throughput and minimal downtime.
• Supervise and coach enrobing team members; manage staffing and performance.
• Maintain accurate records of production metrics and quality checks.
• Support improvements in yield, waste reduction, and equipment efficiency.
• Coach and train Operators in new procedures and skills.
• Onboard new employees and manage continued training.
• Review and revise standard operating procedures in Dozuki.
• Monitor coating consistency, weight control, and appearance. Communicate food safety concerns and potential quality issues with the Quality team.
• Inform the Maintenance team of machine/equipment issues and submit work requests.
• Work with the Warehouse team to guarantee material is brought to the lines in a timely manner and monitor accurate tracking of pallets (ghost pallets).
• Enforce safety protocols and ensure proper use of PPE and equipment.
• Communicate safety as the number one priority for employees by encouraging safe work practices and immediately addressing safety concerns. 
• Present weekly Toolbox Talks and participate in monthly safety meetings.
• Complete accident reports and perform root cause analysis using the 5 Whys method.
• Identify and coach employee behaviors, monitor and decrease employee hazards
• Support sanitation of enrobing rooms and equipment per company standards.
• Maintain a positive work environment to ensure creative werks is the employer of choice for all employees. Support and coach the activities of assistant supervisors, team leads, and operators.
• Mediate and deescalate conflicts between employees.
• Adhere to all creative werks policies and procedures, including but not limited to safety and food safety.
• Perform other duties as assigned by Management.

Knowledge/Skills/Abilities:

• Understanding of enrobing equipment and chocolate tempering processes.
• Ability to troubleshoot and resolve production issues
• Knowledge of SQF and GMP regulations
• Strong leadership and team management skills
• Effective communication and organizational skills
• Proficiency in production documentation and basic computer systems
• Ability to read, write and understand English work instructions
• Bi-lingual in English and Spanish is required

Education and Experience:

• High school diploma or GED required; Bachelor’s degree preferred
• Minimum 2 years of experience in food manufacturing, with exposure to enrobing or chocolate processing
• Prior supervisory experience in a production environment preferred

Food Safety Responsibilities:

• Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)
• Participate in company GMP walks
• Enforce company rules regarding food safety and monitoring

Working Conditions:

• Office setting and warehouse environment with temperature range of 55 – 80 degrees
• Handling of food ingredients and powered industrial equipment
• This position requires the employee to be on-call at all times to respond to any emergency
• This position may require the employee to work weekends or shifts other than their own to meet the needs of the business

Physical Requirements:

• Operate standard office equipment.
• Reach with hands and arms.
• Must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds.
• Stand and/or walk continuously for 8–12 hours a day.
• Frequently push, pull, squat, bend, and reach, all with or without reasonable accommodation.