Combo Sales Consultant

The Combo or Band and Orchestra Sales Consultants are West Music’s customer service and product specialists in our retail stores. This retail sales position is critical to West Music’s success by assisting customers and allowing them to Play now. Play for life.

What You’ll Do

• Achieve personal sales goals while contributing to the success of the team.
• Greets customers, provides information on products and services, answers questions, and sells merchandise to customers both in person and via telephone or e-mail.
• Demonstrates merchandise to customers and has full knowledge of product lines to best match customers with the correct product.
• Assist with the preparation of the sales floor, including stocking, and changing displays.

• The desire to talk music and assist customers with everything they need to start or continue their life-long musical journey.
• The ability to work non-traditional hours including evenings and weekends.
• Bachelor’s degree in Music Education, Business, or related field desired.
• Prior retail or outside sales experience preferred.
• Service Focused and the will to sell – strives to always deliver great service to customers and co-workers by using effective listening skills, strong interpersonal and communication skills. Committed to using customer service skills to assist in meeting sales goals.
• Self-motivated – a “can-do” attitude with a desire to take on an increasing level of responsibility and a drive to meet sales goals.
• Team Player/Collaborative – people focused with the ability to develop effective working relationships with co-workers and customers. You will be in an environment where the expectation is to ask for help when you need it, and to seek out opportunities to assist others in meeting the customer needs.

What we offer:

• Full benefits package available the first of the month following the date of hire including:
  • Medical, Dental, Vision insurance
  • 401k with match
  • Student Debt Repayment
  • Employee discount
  • PTO/Paid holidays
• Hybrid/Remote work is possible for specific roles

West Music is an equal opportunity, equal access employer committed to a diverse workforce. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Physical Demands –

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit. Will use hands to finger, handle, or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

West Music is an equal opportunity, equal access employer committed to a diverse workforce. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.