Comfort Advisor

Position Summary:

We're seeking a highly motivated and customer-focused In-Home Comfort Advisor to work with homeowners to assess their heating and air conditioning needs and provide personalized solutions. As an In-Home Comfort Advisor, you'll be responsible for running marketed leads, conducting in-home consultations, and presenting solutions to customers.

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Key Responsibilities:

· Run Marketed Leads: Follow up on generated leads, schedule appointments, and conduct in-home consultations with potential customers.

· Conduct In-Home Consultations: Assess customers' HVAC systems, identify opportunities for improvement, and provide personalized recommendations.

· Present Solutions: Present customers with tailored solutions, including equipment options, financing options, and indoor air quality solutions.

· Build Customer Relationships: Develop strong relationships with customers, understand their needs, and provide exceptional customer service.

· Meet Sales Targets: Meet or exceed sales targets and contribute to the growth of the business.

· Product Knowledge: Stay up to date on HVAC products, systems, and technologies to provide accurate and relevant information to customers.

· Data Entry: Accurately enter customer information, consultation results, and sales data into CRM software.

· Collaboration: Work with internal teams, including dispatch, installation, and customer service, to ensure seamless customer experiences.

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Requirements:

· Sales Experience: Proven sales experience, preferably in the HVAC industry.

· Communication Skills: Excellent communication, presentation, and interpersonal skills.

· Technical Knowledge: Basic understanding of HVAC systems and technologies is preferred and not required

· Organization: Ability to manage multiple leads, appointments, and customer interactions.

· Results-Driven: Strong motivation to meet sales targets and contribute to business growth.