Comm Lines Account Manager

What You'll Do

• Manage an assigned commercial lines book of business, including renewals, endorsements, audits, applications, and new business submissions.


• Maintain accurate client records within the agency management system.


• Review policies for accuracy and coordinate corrections as needed.


• Analyze insurer quotations, obtain loss runs, negotiate terms, and assist in presenting coverage options.


• Coordinate renewals, binders, invoicing, and premium financing activities.


• Respond to client inquiries regarding coverage, billing, and claims matters.


• Assist clients with reporting claims and navigating the claims process.


• Review insurance requirements within contracts and provide appropriate guidance.


• Support producers in the acquisition and retention of commercial clients.


• Identify opportunities to cross-sell additional insurance products and services.


• Prepare certificates of insurance, binders, and other policy-related documentation.


• Provide outstanding service that strengthens long-term client and carrier relationships.

What We're Looking For

Required Qualifications

• Current Georgia Property & Casualty Insurance License.


• 4+ years of Commercial Lines Account Management experience.


• Experience managing commercial insurance accounts and renewals.


• Strong understanding of commercial insurance coverages and policy forms.


• Experience using agency management systems such as AMS360.


• Proficiency with Microsoft Outlook, Teams, Word, and Excel.


• Excellent organizational, communication, and customer service skills.


• Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.


• Experience working with multiple carrier markets.