Commerce Payments Strategy & Planning, Senior Associate

The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.

As a Senior Associate in Strategy & Planning on the Commerce Payments/Digital Wallets Payments team, you will manage and have a deep understanding of the product roadmap, help keep the team organized, and articulate and evangelize the strategic vision of the product.

Job Responsibilities

• Build Commerce Payments expertise across the end-to-end user experience and core product areas, growing into a subject matter expert.
• Drive long-term product strategy and roadmap optimization, with a focus on longer-horizon strategic initiatives and sustained success.
• Create and deliver executive-ready narratives and materials (e.g., Business Reviews) that clearly articulate Commerce Payments’ strategy, progress, and outcomes.
• Partner cross-functionally to maximize business value, using collaborative storytelling to align stakeholders and accelerate decisions.
• Ensure a strong risk and controls environment by coordinating with Risk, Controls, Legal, and Compliance partners.
• Own integrated planning and stakeholder communications, including tracking execution, managing dependencies, and providing regular progress updates to leadership.

Required qualifications, capabilities & skills

• Relevant experience (3+ years) in product management, program management, product strategy, or similar; proven delivery in fast-paced environments.
• Strategic and results-driven prioritization: able to manage multiple complex initiatives and deliverables simultaneously.
• Analytical synthesis and sound judgment: quickly distill large/complex inputs, make decisions, iterate, and course-correct as needed.
• Comfort with ambiguity and shifting priorities: able to recommend a path forward and maintain momentum amid overlap and change.
• Influential communicator and collaborator: excellent written/verbal communication; transparent, receptive to diverse ideas; able to influence across a matrixed organization and drive change
• Tools & education: proficiency with Microsoft (PowerPoint, Excel, TEAMS) and Jira/Confluence
• Bachelor’s degree required.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.