Commercial Assistant (Emerging Professional)

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. 

Are you ready to join an amazing organization that has won too many “Employer of Choice” awards to list? Let’s work together!

The Partners Group currently has an outstanding opportunity for an emerging professional to join our Commercial Lines team in Meridian, Idaho as a Commercial Assistant.

This role is ideal for someone who is eager to learn the insurance industry, enjoys supporting a collaborative team, and takes pride in delivering accurate, timely work that helps clients feel confident and cared for.

How you will make an impact at TPG

As a Commercial Lines Assistant, you’ll play a key role in helping our Producers and Account Managers deliver exceptional service to our commercial clients. Your organization, attention to detail, and proactive support will keep policies, endorsements, and documentation moving smoothly - allowing the team to focus on building strong client relationships. This is a foundational role with meaningful exposure to commercial insurance and opportunities to grow your skills over time.

A typical day in this role

• Support Producers and Account Managers with day-to-day servicing of commercial insurance accounts
• Process endorsements, policy documents, invoicing, certificates of insurance, and Auto ID cards accurately and on time
• Monitor renewals and expirations through carrier portals and notify the appropriate team members
• Maintain paperless client files and update information in the Agency Management System (AMS360)
• Respond to client and carrier inquiries, routing questions as needed and following up to resolution
• Assist with administrative tasks such as mail processing, loss run requests, and special projects
   

Key details

Location: Meridian, ID; in-office with hybrid remote opportunities

Hours: 40 hours/week, Mon-Fri

Pay Range: $26.00-28.50 per hour, DOE (non-exempt; approximately equivalent to $55-60k annually)

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel: Minimal, if any

What you’ll bring to the table 

• High school diploma or equivalent (bachelor’s degree preferred)
• At least 1 year of experience in an administrative, customer service, insurance, or professional office environment
• Strong written and verbal communication skills with a customer-focused mindset
• Proficiency with Microsoft Office (Outlook, Word, Excel) and the ability to learn new systems quickly
• Excellent attention to detail, organization, and ability to manage multiple priorities
• Ability to work collaboratively, follow established workflows, and meet deadlines

What will make you really stand out

• Bachelor’s degree in a business-related or insurance-adjacent field
• Prior exposure to commercial insurance, agency operations, or client service roles
• Experience working with an Agency Management System (AMS) or CRM
• Active Property & Casualty insurance license (or willingness to obtain one within 90 first days)
• Curiosity, initiative, and a genuine interest in building a long-term career in insurance

Why join The Partners Group?

At TPG, you’ll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest, where collaboration, integrity, and a client-first mindset guide everything that we do. We foster a supportive, professional environment that values teamwork, learning, and long-term growth - and we invest in our people so they can do their best work.

For early-career professionals, this means hands-on experience, mentorship from experienced teammates, and exposure to the commercial insurance industry that helps you build a strong foundation for your career. You’ll join a team that encourages curiosity, ownership, and growth - while still having fun and celebrating wins along the way!

This includes:

• Hands-on training and support from experienced professionals
• Exposure to client-facing work and the fundamentals of employee benefits and insurance
• Opportunities to build technical knowledge, professional skills, and long-term career paths within the organization
• A comprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities
• A collaborative, supportive team environment that values curiosity, reliability, and continuous improvement
• Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day
• And the opportunity to join an award-winning Employer of Choice! To name a few, we’ve been awarded Top Places to Work, Healthiest Employer, Most Philanthropic Company, and many more accolades in multiple states!

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

Apply Today

Ready to launch your career in the world of commercial insurance? Complete the application using your resume! A cover letter is not required - but we'd love to learn why you're interested in the opportunity to join us.

PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only.

The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

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