Commercial Coordinator

About Us:
Atronic Alarms is a trusted leader in security and fire protection solutions, proudly serving businesses for over 40 years. We are committed to delivering state-of-the-art systems, reliable service, and peace of mind to our commercial clients. Our team is growing, and we are looking for a skilled Commercial Coordinator to join us in Kansas City. 

Position Overview:

As a Commercial Coordinator, you'll handle all commercial client needs related to installation, service, scheduling, and order coordination. Your responsibilities include:

• Serving as the first point of contact for commercial clients, ensuring timely support and resolution
• Scheduling new installation jobs and coordinating with vendors as needed
• Handling incoming service calls, emails, and texts with professionalism
• Providing basic tech support (turning chimes on/off, silencing keypads, scheduling system reports)
• Coordinating and scheduling regular system inspections

Benefits:

• Schedule: Monday–Friday, 8:00am–5:00pm
• Time Off: 8 paid holidays per year + PTO
• Retirement: 401(k) with company match
• Growth: We promote from within—real advancement opportunities!
• Culture: Team lunches, special outings, and recognition events
• Coverage: Atronic pays 75% of  employees’ Medical, Dental, Vision, Life, and Disability insurance

A Day in the Life:

• Start your morning by reviewing schedules and resolving any conflicts
• Follow up on overnight service calls and assist customers with troubleshooting and scheduling
• Monitor system health reports to proactively address potential issues
• Coordinate and schedule new jobs that come in throughout the day
• Collaborate with technicians to ensure resources are properly allocated

Why Join Atronic Alarms?

At Atronic, you’re more than a Commercial Coordinator—you’re a key contributor to a team that values your skills, supports your growth, and makes a real impact on the safety and well-being of our community

• 3+ years of coordinating, customer service, or dispatching experience
• Experience in a service or installation environment is a plus
• Strong organizers who excel at prioritizing, multitasking, and meeting deadlines
• Detail-oriented communicators who learn quickly and stay current with new security technologies
• Ability to troubleshoot both technical and administrative inquiries