Commercial Dealer Services Analyst- Colorado Springs

About Ford Credit and Ford Pro FinSimple…

Ford Credit is a solely owned subsidiary of Ford Motor Company, a leader in the automotive industry.  Ford Credit is the financial services arm of Ford Motor Company, offering financing and leasing options for both new and used Ford and Lincoln vehicles, as well as commercial financing and lines of credit to dealerships.

Ford Pro, a business unit of Ford Motor Company, is our global organization dedicated to the commercial vehicle business.  Ford Pro FinSimple (FPFS) is one of the 5 pillars of Ford Pro which include Vehicles, Software, Service, Charging, and Financing.  FPFS is the Financing pillar, a financing brand for Ford Credit and Lincoln Automotive Financials Services for commercial customers. FPFS includes teams handling all aspects of CLOC processing, as well as teams handling aspects of multiple account customer servicing and collections.

More information about Ford Credit can be found by visiting https://www.ford.com/finance/

More information about FPFS can be found by visiting https://www.fordpro.com/en-us/financing/

In this position…

Ford Pro FinSimple (FPFS) Commercial Dealer Services Analysts review, investigate, and apply risk analysis for credit offerings for commercial use vehicles on commercial retail, commercial RCL, and CommerciaLease (TRAC) contracts.  Our teams also process commercial line of credit offerings, also known as CLOCs. 

The FPFS Commercial Dealer Services Analyst is a remote position.  

What you will do…

• Analyze and decision credit applications submitted to Ford Credit.


• Adhere to purchase approval limits and investigation standards.


• Sell the benefit of the Company's value proposition to the dealers and effectively maintain a consistent purchase policy based on dealer support, liquidation experience, and management direction.


• Understand and practice business unit financing plans, programs, and procedures.


• Develop and maintain strong business relationships with dealership personnel.


• Complete all required procedural reviews in a timely manner to identify potential misrepresentations or fraud.


• Perform investigations as required.


• Support the sales organization as required to complement business activities.


• Participate actively in calibration sessions.


• Support a culture which ensures a sales mindset is maintained.


• Perform daily responsibilities to ensure high levels of dealer and customer satisfaction Support Dealer Satisfaction and Net Promoter Score (NPS) initiatives.


• Support diversity initiatives by understanding, respecting, and valuing the differences that define employees as unique individuals.


• Show team spirit by respecting the needs of others, offering to help, and having flexibility by joining in team efforts to work during our busiest times (near the holidays, etc.).


• Welcome positive coaching and learning opportunities to improve your skills.

You'll have…

• Bachelor of Business Administration or related business degree.


• Basic understanding of credit, financial analysis, sales, collections, and relationship management.


• Computer skills, including knowledge of Microsoft Office applications, and speed and accuracy in typing and data entry.


• Excellent verbal and written communication skills.


• Sales and negotiation skills.


• Ability to perform multiple tasks simultaneously, while maintaining high level of organization and time management.


• Analytical and decision-making skills, independently identifying and implementing solutions to problems and overcoming challenges.


• Interpersonal skills, including the ability to quickly adapt communication style and approach as appropriate.


• Must be available to work a flexible schedule Monday-Friday and some evenings, holidays, Saturdays, and Sundays.


• Ability/willingness to travel as needed to attend training, dealer events or in-person meetings.


• Applicants need to be willing to fulfill employment obligations in a work from home environment and have reliable, high-speed internet connectivity and a quiet space (minimal distractions or interruptions) from which to work at home.

Geographic qualification…

Applicants must live within a reasonable commuting distance (approximately 50 miles) to Colorado Springs, CO. We consider the following to be within 50 miles of Colorado Springs:  Castle Rock, Parker, Centennial, Greenwood Village, Loan Tree, Highlands Ranch, Fountain, Ft. Carson, Security, Widefield, Payton, Falcon, Elizabeth, and Woodland Park.    

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.