Commercial FP&A Manager - North America

Job Description

Commercial FP&A Manager - North America
This role is a Hybrid position-2 days in the office / 3 days at home

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses-including Google, Uber, Paypal, Visa, Tinder, and many others-rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

About The Role

The Commercial FP&A Manager, North America will play a critical role in the company, owning the reporting process and driving business analysis and insight with a primary focus on revenue and gross profit forecasting and customer analytics for several key product lines including Messaging, Email, and Applications within the North America region. The role will report directly to the Director, FP&A North America. This person will work alongside the Director in supporting the EVP Americas organization, primarily partnering with the Sales and Marketing North America leadership team, and will hold a highly visible position within the Company. You will be primarily responsible for:

• Maintaining and improving on the framework for analyzing and reporting on the growth, profitability and returns of the North America business across the Messaging, Email, and Applications product lines.
• Delivering frequent and time sensitive ad hoc analyses to evaluate complex commercial business cases and customer profitability trending.
• Preparing and presenting operational and financial results to business leaders and supporting presentations to the senior management team.
• Creating and maintaining short-term and long-range business forecasts including the annual budget.
• Managing and developing a team of two Financial Analysts, fostering a culture of continuous improvement, adaptability, and collaboration.
• Lead the revenue and gross profit forecasting function for the Messaging, Email, and Application product lines in the North America region through collaborations with business owners and support the Director in presenting financial plans to executive management.
• Prepare and present monthly and quarterly operational and financial reporting to business leaders, focusing heavily on customer-level profitability and product margin trends.
• Analyze and evaluate the strategic and budgetary impact of new business opportunities including new service offerings.
• Analyze and monitor key financial trends and critical metrics for the region for internal reporting to the leadership team to support business decisions, performing detailed price-volume-mix variance analysis to isolate key revenue and gross profit drivers.
• Analyze complex data to deliver actionable information for recommendations to senior management.
• Assist the Director, FP&A North America in major projects to improve global systems, methods, and databases which support the business divisions.

The ideal candidate must be driven by a high degree of intellectual curiosity, have exceptional organizational capabilities, be highly motivated to influence and push for positive change through their work, have a strong grounding in complex and detailed financial modeling, and have excellent interpersonal skills and confidence in interacting with senior executives.

Key Responsibilities

Required Background & Work Experience

• Bachelor's degree in finance or accounting with advanced degree and/or certifications (MBA, CFA or CPA) preferred.
• Excellent business modeling and analytical skills; superior understanding of business drivers; and strong capabilities in translating business terms into financial models, particularly for transactional, usage-based revenue and variable cost structures.
• 5 plus years of experience in FP&A, Public Accounting, investment banking or private equity.
• 2+ years of experience leading high-performing teams.
• Strong knowledge of accounting concepts as they relate to financial modeling and analysis.
• In-depth practical knowledge and understanding of financial analysis techniques and methodologies, financial and business planning, and budgeting and forecasting processes.
• Ability to distill complex financial and operational data into clear, actionable strategic insights, and effectively present recommendations to executive leadership.
• Ability to employ complex analytical tools and statistics to perform analysis and forecasting of financial and other business information.
• Strong interpersonal and consultative communication skills with well-developed presentation skills.
• Ability to handle competing priorities effectively, making good decisions based on business priorities and objectives.
• Advanced skills in Microsoft Excel and Microsoft PowerPoint are required. Experience with Tableau and AI software is a plus.
• Experience in the communications or SaaS industry (tracking commercial metrics like ARR, Churn, and Gross Margin) is a plus.

Our Hiring Process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

• STAY HEALTHY : We offer comprehensive competitive market medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

Salary

The annual starting salary for this position is between $120,000.00-$140,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.

-This role is a Hybrid position-2 days in the office / 3 days at home. Candidates must currently reside in and be eligible for employment in Chicago. Relocation and visa sponsorship are not available for this role.